At some point all trainers are faced with a difficult participant or situation. To help you nip those negative behaviors in the bud, you need simple, practical, and powerful techniques at your disposal.
We've drawn from the experience of our world-class course leaders to give you:
- a no-nonsense approach for dealing with difficult participants
- tips for creating a productive learning environment
- practical techniques and best practices for intervention
- and much more...
Don't miss out on this great resource! Simply fill out the form to the right to receive your copy of the Dealing with Difficult Participants Guide.